Frequently Asked Questions
Everything you need to know about your REPRESENT order, shipping, and luxury garments.
What is your shipping policy and delivery timeline?
We offer worldwide shipping. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination and customs processing.
How do I process a return or exchange?
Items can be returned within 14 days of delivery, provided they are in original condition with all tags attached. Please use our online returns portal to generate a prepaid shipping label.
How should I care for my REPRESENT garments?
To maintain the premium quality of our fabrics, we recommend washing items inside out on a cold cycle and hanging them to dry. Specific care instructions can be found on the internal wash tag of each piece.
Will I have to pay import duties and taxes?
For customers in the UK, USA, and EU, duties are typically included at checkout. For other international regions, you may be liable for import duties and taxes as determined by your local customs office.
How do I know which size to order?
Most of our collection features a signature oversized fit. We provide a detailed size guide on every product page with specific measurements for chest, length, and sleeve to help you find the perfect fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, Google Pay, and flexible financing options such as Klarna and Clearpay.